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Frequently Asked Questions
What is Built2Wander?
Built2Wander is an off-road lifestyle brand built around real vehicle builds, trail-tested products, and content that inspires you to get out and explore. We also offer the ability to shop the exact parts we run on our own builds.
What does “Shop Our Builds” mean?
It means you can explore our vehicle builds and purchase the exact parts and accessories used on them. Every product featured has been selected and tested as part of a real-world build.
Do you only sell Jeep parts?
Our primary focus is Jeep and off-road platforms, but we are expanding into other vehicles and overland categories over time.
How do I know if a part will fit my vehicle?
Each product page includes fitment details when available. If you are unsure, reach out to us before ordering. We are happy to help guide you based on your specific build.
Are these the exact parts you run on your builds?
Yes. If a product is featured in one of our builds, it is something we have used, tested, and stand behind.
Do you install the parts or offer build services?
We do not offer installation services directly. For more complex upgrades, we recommend working with a trusted local shop or qualified installer.
If you are local to, or within reasonable distance of Colorado, we highly recommend our partner shop, 3D Off-Road. They are the team behind our Built2Wander builds and play a key role in bringing our vehicles to life. We trust them to execute at the highest level, and they understand exactly how our builds are designed to perform both on and off the trail.
I want to return my purchase! What do I do?
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What forms of payment do you accept?
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What are cookies? Do I need to enable cookies on my browser?
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How long will it take to receive my order?
Most in-stock items ship within 1–3 business days. Some products are built to order and may have longer lead times, which are noted on the product page.
Will my order ship in one package?
Not always. Orders may ship from multiple warehouses or vendors, so you may receive separate shipments with individual tracking numbers.
Do you offer international shipping?
We currently ship within the U.S., with limited availability for Alaska, Hawaii, and Canada. Contact us for specific requests.
Can I return a product if it doesn’t work for my build?
Yes, most new and unused items can be returned within 30 days. Please review our Returns Policy for full details and eligibility.
Who pays for return shipping?
If the return is due to an error or defect, we will cover it. Otherwise, return shipping is the responsibility of the customer.
Can I buy an entire build as a package?
Depending on the build, you may be able to purchase a full parts list or shop all components individually. We are working toward making full build packages easier to purchase.
Can you help me spec out my build?
Yes. We offer build consulting services and can help you plan and spec out your entire setup based on your goals, driving style, and budget.
Whether you are starting from scratch or refining an existing build, we will guide you using the same approach we take with our own vehicles.
If you are interested in working with us, please reach out through our contact page to get started.
How do I contact Built2Wander?
The best way to reach us is through our website contact form. We will get back to you as quickly as possible.
Do you offer sponsorships or brand partnerships?
Yes. Built2Wander works with select partners in the aftermarket space. If you are interested in collaborating, please reach out through our contact page.
Still Have Questions?
We are here to help. Whether you are building your first rig or dialing in your next upgrade, our goal is to make the process simple and enjoyable.